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Channel: Kayako Community Forums

Add SEO meta title, description, and custom URL for Knowledge Base Articles

Hi All, It would be nice if we are able to do the following for the Kayako Classic Knowledge Base articles: a.) being able to assign a meta title (not just the article title) b.) being able to assign a...

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Kayako HQ hacked?

I think the Kayako HQ offices are offline and likely hacked. The 888 number in the sales department signature line is under the control of a 3rd party scammer. The US 415 number is constant busy. I've...

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SimpleXMLElement::__construct(): Entity: line 11: parser error

Our agents are getting the following error message when using Google Chrome or MS Edge browsers. Some agents are still able to deal with incoming tickets and most functionality is ok but others cannot...

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