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Better/more control over when ticket surveys are sent

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Here fine now be smarter on air

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Inserting a download KB article wraps text oddly

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SLA setup for departments

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Active Directory SSO with Pass-Thru enabled

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Adding a Link to header in V4 Fusion

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Can I no longer be signed in on two computers? (merged)

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Understanding departments

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Displaying user group by modifiying class.View_Tickets.php

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swsessions Duplicate Entries and Users Being Logged Out

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Notification attachments failing for "New Ticket" Event

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Need some help figuring out why escalation rules are failing...

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Can't use OnSite - OS isn't supported

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Setting Default Owner for reported issues of a specific department

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Installation problem

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who can give me a chinese language package???

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Limit Staff to using fixed email queue address when replying to Tickets

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Creating mail merge from Kayako to PDF/Word/Excel

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Staff CP - Searching Live Chat History max out 5 pages

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JAMF Casper Suite Integration

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